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Technical Support

Wisdom Tech Solutions – Dedicated Technical Support

At Wisdom Tech Solutions, we are committed to providing reliable Technical Support technical assistance to our customers after purchase. Our support team helps customers with product-related setup, configuration, troubleshooting and basic technical guidance.

Whether you need help with an ONT/ONU, XPON router, OLT, WiFi device, fiber optic equipment or other networking products, our support team will try to assist you as quickly as possible.

👨‍💻 Our Support Team

Pardeep – Technical Support
📞 7206240507

Amit Sir – Owner, Wisdom Tech Solutions
📞 8860464863

Bintu Sir –Technical Support
📞 9253062926

📱 Company Contact: 97293 12574

🖥️ Remote Technical Support

For eligible customers, our team may provide remote assistance through AnyDesk or UltraViewer.

Remote support can be used for troubleshooting, configuration guidance and other technical issues related to products purchased from Wisdom Tech Solutions.

Important: Never share your AnyDesk/UltraViewer access with an unknown person. Only provide remote access when you are communicating with an authorized Wisdom Tech Solutions support member.

🧾 Purchase Verification Required

To provide technical support, we may ask you to provide your purchase details so that our team can verify the order.

Please keep the following information available:

Order details or invoice
Date and approximate time of purchase
Where the order was placed
Name of your sales person
Whether the order was completed through our website or directly through WhatsApp
Product/model details

This information helps us verify your purchase and provide the appropriate support.

⏳ Support & Warranty Period

For our refurbished/used/old products, the applicable support/warranty period is 1 month from the date of purchase, unless a different period is specifically mentioned on your order or invoice.

We strongly recommend that customers report any product-related issue within the first month so our team can check and guide you according to the applicable terms.

Requests made after the applicable support/warranty period may be difficult to process and may not be eligible for warranty-related assistance.

📞 Before Contacting Support

To help our team resolve your issue faster, please keep your order details, product model, issue description and relevant photos/videos ready.

Our support team will first understand the issue and then guide you with the appropriate troubleshooting or technical solution.

Wisdom Tech Solutions

Address:
Hetram Park, Back of Midtown, Near HARTRON, Hisar (Camp Chowk), Haryana – 125001

Company Mobile: 97293 12574

Technical Support: 7206240507

We value our customers and aim to provide professional, practical and timely technical assistance for products purchased from Wisdom Tech Solutions.